KX88 Privacy Policy — How We Protect Your Data

1. About This Policy

This Privacy Policy applies to all users of the KX88 platform at kx88.cx, including Pakistani players who register accounts, make deposits in PKR, place sports bets, play live casino or slot games, or interact with KX88 through any channel including live chat or email support.

KX88 is committed to handling your personal information with care, keeping it secure and being transparent about how it is used. This policy sets out what data we collect, why we collect it, who we share it with (if anyone), and what choices and rights you have as a user.

This policy should be read alongside the Terms and Conditions, which set out the rules for using the KX88 platform. Where this Privacy Policy and the Terms and Conditions overlap on a data-related matter, this Privacy Policy takes precedence.

2. What Data We Collect

KX88 collects personal information from you in three ways: information you provide directly, information generated automatically when you use the platform, and information received from payment processors when you make a deposit or withdrawal.

Information you provide directly:

• Full name, date of birth and gender — collected at registration for identity verification purposes.
• Mobile number — used for account login, deposit confirmations via JazzCash or Easypaisa, and security alerts.
• CNIC (Computerised National Identity Card) number — required when we ask you to complete identity verification before processing a withdrawal or as part of routine account checks.
• Residential address — collected during enhanced verification requests.
• Payment account details — such as your JazzCash or Easypaisa registered mobile number or bank account number used for deposits and withdrawals in PKR.
• Communications you send us — messages sent through live chat, email or support tickets.

Information generated automatically:

• Device information — device type, operating system, browser version and screen resolution.
• IP address and approximate location — used for fraud detection and ensuring you are accessing the platform from within a supported region.
• Session data — pages visited, features used, bets placed, games played and time spent on each section of the platform.
• Login history — timestamps and device identifiers for each login to your account.
• Cookies and similar technologies — described in detail in Section 5.

Information received from payment processors:

• Transaction reference numbers and confirmation statuses from JazzCash, Easypaisa, Raast and bank transfer providers.
• Deposit and withdrawal amounts in PKR.
• Basic account identifiers from the payment provider — such as a masked mobile number — to confirm the transaction belongs to the registered account holder.

3. How We Use Your Data

The table below summarises the main purposes for which KX88 uses your personal data, along with the legal basis for each use.

KX88 does not use your personal data for automated decision-making that has a legal or similarly significant effect on you without human review. Fraud detection flags are always reviewed by our team before any account action is taken.

4. Payment Data & Processors

When you make a deposit or request a withdrawal on KX88, your transaction is processed through one of our supported payment providers: JazzCash, Easypaisa, Raast or a bank transfer service. Each of these providers has its own privacy policy governing how they handle the data you provide to them directly.

KX88's role in payment data handling is limited to:

• Receiving confirmation from the payment provider that a deposit has been completed successfully.
• Sending a withdrawal instruction to the payment provider, including the amount in PKR and the destination account identifier you have registered on KX88.
• Storing the transaction reference number and amount for your account history and for audit purposes.

KX88 does not store full bank account numbers, full card numbers, mobile wallet PINs or any authentication credentials for your JazzCash or Easypaisa accounts. This data goes directly to the payment provider through their secure channels.

5. Cookies & Tracking Technologies

KX88 uses cookies and similar technologies — including local storage and session tokens — to keep the platform working smoothly and to understand how players use it. Here is a breakdown of the types of cookies we use:

• Essential cookies: Required for the platform to function. These include your session token that keeps you logged in, your language and currency preference (PKR) and security tokens that protect against cross-site request forgery. These cannot be turned off without breaking the platform.
• Performance cookies: Used to measure how different parts of the platform are used — for example, which sports markets get the most traffic or which slot game categories are most popular. This data is aggregated and not linked to your personal identity.
• Preference cookies: Store your settings such as your preferred sports view, notification preferences and responsible gaming limits you have configured in your account.
• No advertising cookies: KX88 does not use third-party advertising networks or remarketing pixels. We do not place tracking cookies that follow you across other websites after you leave kx88.cx.

You can control cookies through your browser settings. Disabling essential cookies will prevent you from logging in and using the platform. Disabling performance cookies will not affect your ability to play — it simply means we lose some of the data we use to improve the platform experience.

6. Data Sharing

KX88 does not sell your personal data to any third party. We share your data only in the following limited circumstances:

• Payment processors: JazzCash, Easypaisa, Raast and bank partners receive only the transaction data necessary to process your deposit or withdrawal. See Section 4 for full details.
• Technology and hosting providers: The companies that host our servers and provide platform infrastructure may process your data as part of delivering the service. These providers are contractually required to keep your data secure and process it only on KX88's instructions.
• Game software providers: When you play a live casino game or slot, the game software provider's servers process the game session. Your account identifier and stake amount are shared with the provider for this purpose. Game providers do not receive your CNIC or payment details.
• Fraud prevention services: KX88 may share device fingerprint data and IP information with fraud detection tools to identify suspicious activity. No personally identifiable information is shared beyond what is necessary to run the check.
• Legal obligations: We may be required to disclose your data in response to a valid legal request from a competent authority. We will notify you of any such request where permitted by law.

7. Data Retention

KX88 retains your personal data for as long as your account is active and for a period after closure to meet compliance and audit requirements. The table below sets out how long different categories of data are kept:

When data is no longer required for the purpose it was collected, and no legal retention obligation applies, it is securely deleted or anonymised so it can no longer be linked to your identity.

8. Your Rights

As a KX88 player, you have the following rights over your personal data. You can exercise any of these rights by contacting the support team using the details in Section 12.

• Access: You can request a copy of the personal data KX88 holds about you. We will provide this within a reasonable timeframe after verifying your identity.
• Correction: If any of your personal data is inaccurate or out of date — for example, a change of mobile number or address — you can ask us to correct it. Some corrections can be made directly in your account settings.
• Deletion: You can request that we delete your personal data. Note that we may be unable to delete certain data we are legally required to retain — such as CNIC records and PKR transaction history. We will tell you clearly what can and cannot be deleted and why.
• Restriction: You can ask us to restrict how we use your data while a dispute or query is being resolved.
• Withdraw consent: Where processing is based on your consent — such as promotional communications — you can withdraw consent at any time through your account notification settings without affecting anything else about your account.
• Objection: You can object to processing based on our legitimate interests — for example, certain analytics activities. We will assess your objection and respond accordingly.

9. Account Security

Keeping your KX88 account secure is a shared responsibility. On our side, KX88 implements the following security measures to protect your personal data:

• All data transmitted between your device and kx88.cx is encrypted using TLS (Transport Layer Security).
• Passwords are stored using strong one-way hashing — KX88 staff cannot see your password in plain text.
• Login activity is monitored for unusual patterns, such as access from an unfamiliar device or location.
• Account access is protected by session tokens that expire automatically after a period of inactivity.
• Internal access to player data is restricted to staff who need it to do their jobs, and all access is logged.

On your side, you can help keep your account secure by:

• Using a strong, unique password for your KX88 account that you do not use on any other service.
• Never sharing your password with anyone — KX88 support staff will never ask for your password.
• Logging out of your account when using a shared or public device.
• Contacting support immediately if you receive a security alert you do not recognise or suspect your account has been accessed by someone else.

10. Children's Privacy

KX88 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. During registration, you are required to confirm your age and provide your date of birth. KX88 runs age verification checks as part of the identity verification process, and accounts found to belong to under-18 users are closed immediately.

If you believe a minor may have accessed or registered on the KX88 platform, please contact the support team immediately using the details in Section 12. Any data collected from a verified minor will be deleted promptly and the account permanently closed.

Parents and guardians can use parental control software to restrict access to online gaming platforms on shared household devices. KX88 supports responsible gaming and encourages all adults in a household to use the deposit limit and self-exclusion tools available in account settings.

11. Policy Updates

KX88 may update this Privacy Policy from time to time to reflect changes in our data practices, platform features or applicable requirements. When changes are made, the "Last Updated" date at the top of this page is revised.

For significant changes — for example, a new category of data being collected or a change in how your data is shared — we will notify you through a platform announcement and, where possible, via the mobile number registered to your account, giving you time to review the changes before they take effect.

Continued use of the KX88 platform after a policy update is posted constitutes your acceptance of the revised Privacy Policy. If you do not agree with an update, you can close your account by contacting support and request that your data be handled in accordance with your rights under Section 8.

12. Contact & Data Requests

For any questions about this Privacy Policy, to exercise your data rights, or to report a privacy concern, please contact the KX88 support team through one of the following channels:

When submitting a data access, correction or deletion request, please include your registered mobile number and a description of your request so we can locate your account and verify your identity efficiently. We aim to respond to all data-related requests within a reasonable timeframe.

For responsible gaming concerns — such as setting up self-exclusion or deposit limits — please visit the dedicated Responsible Gaming page where you will find full guidance and the tools available in your account settings.